FAQ

Frequently Asked

Materials vary by design and product. NAGATI Originals and curated partner pieces may use cotton, polyester, denim, specialty blends and other textiles. We list the known material composition and care information on each individual product page whenever supplied by the manufacturer or production partner.

Precision is everything at NAGATI. To ensure your piece fits the aesthetic perfectly, detailed size guides and fit dimensions are provided on every individual product page. We highly recommend comparing these measurements against your current wardrobe staples before securing your order. If you need further calibration, our team is always available to assist.

Return eligibility depends on the product and fulfillment method. If your order arrives damaged, defective, misprinted, or incorrect, contact NAGATI within 30 days of delivery so we can make it right. Made-to-order pieces may not qualify for change-of-mind or sizing returns. Certain curated partner items may have additional return eligibility. Please review our Return & Exchange Policy for complete details. Applicable consumer rights remain unaffected.

Once your order ships, tracking information will be sent to the email address used at checkout when available. Carrier tracking updates may take time to appear or refresh during transit. Products fulfilled by different partners may arrive in separate shipments.

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